Client Protection Group

by Victoria Kertz

Do you have buyer’s remorse from a timeshare purchase? If you fell in love with a vacation destination and thought a timeshare would be a great way to save money on future trips, chances are you’ve had second thoughts since making that investment. Often, overarching promises and high-pressure sales tactics translate into an underwhelming experience and feelings of regret.

If you’re stuck in a timeshare contract and no longer want the baggage, Client Protection Group, LLC can assist. Whether ownership no longer fits your lifestyle or the financial burden is weighing you down, attempting to get out from under it can be a daunting process. With the help of a professional timeshare elimination service, you can break free. Michael Cromie, founder of Client Protection Group, knows the industry well and his team has successfully negotiated thousands of terminations in a straightforward, transparent, and legal way.

I had the opportunity to speak with Michael about his company and to gain insight about how its services benefit timeshare owners.

Q: How does Client Protection Group  assist owners who are financially bound  under a timeshare contract?

A: Whether a buyer is current or in arrears on a mortgage, we negotiate with the developer to help the client exit the contract. We gather some information, provide it to the developer for review and work toward termination without impacting the client’s credit score in the process.

Q: Does your company help customers sell timeshare units?

A: Unfortunately, selling a timeshare in the secondary market isn’t a viable option. Generally, they have little to no value and owners are left with two choices: enlist a company to help with contract termination or continue down the money pit.

Q: What does Client Protection Group charge?

A: Our fees vary based on the timeshare location, mortgage status, and property desirability. We are happy to provide a free consultation to discuss an owner’s unique set of circumstances to determine the best strategy.

Q: Are you able to assist every timeshare owner?

A: There are specific countries and developers that we aren’t able to negotiate with. We take the time to confirm those details up front and to research the unique aspects of each case before charging a fee.

Q: How long does the process take?

A: It typically takes around six months from beginning to end.

Q: What if someone doesn’t actually own a timeshare, but has questions on behalf of a friend or family member? Can they receive a complimentary consultation?

A: Yes, our customer service team will answer their questions and guide them through the process. We find that many of the inquiries we receive pertain to a caller’s parents. As there aren’t many online resources for exiting a timeshare, we do our best to provide the desired information or to point them in the right direction.

Q: How has COVID-19 affected your business?

A: Business hasn’t slowed and we always accept new clients. All of our documents can be signed electronically and my staff has had the ability to work from home during the shutdown.

Our Costa Mesa office is open again and we have implemented safety measures to keep employees and customers safe. If clients aren’t comfortable coming to the office, we can easily conduct business online and over the phone to accommodate them.

Q: Why should a timeshare owner choose Client Protection Group?

A: We have negotiated thousands of timeshare terminations and guarantee to work on a case until it’s resolved. We pride ourselves on a 100% success rate. Our services are priced competitively and we work quickly. What may take other companies 18 months, we complete in a fraction of the time.

Even if you’re still on the fence about your timeshare, the friendly and knowledgeable staff at Client Protection Group will answer your questions and help you find a solution that best suits your needs. Please visit ClientProtectionGroup.com or call (949) 426-7599 to learn more.

Client Protection Group
(949) 426-7599
ClientProtectionGroup.com