Latest Features

JSerra Catholic High School
By Shelley T. Hudson

Now in the midst of its ninth academic year, JSerra High School is no longer the new kid on the block. The administration’s focus on college admissions and preparation for success in a professional realm has delivered results beyond all expectations.

JSerra’s President, Frank Talarico, and former U.S. Congressman and Board member Chris Cox took JSerra on the road last summer—literally. They met with administration and admissions officials from Harvard, MIT, Princeton and Columbia and presented JSerra’s record of achievement. Talarico describes the visits as “an extraordinary whirlwind trip,” and says that all four institutions were familiar with JSerra’s outstanding track record and innovative magnet programs. “Convincing these Ivy League guys that JSerra’s students are special was the easy part,” Talarico says, “They made it clear that our students have an advantage because of the rigor of our programs.”

Talarico and Cox took the opportunity to meet with the prestigious universities a step further by inviting representatives from each institution to sit on JSerra’s Presidential Advisory Board. Talarico is enthusiastic about the collaboration and envisions that these partnerships will strengthen JSerra’s existing curriculum and underwrite programs in the works. He points to a recent visit by officials from Columbia as an example of how JSerra’s aggressive tack has garnered nationwide attention. “Columbia just doesn’t do school visits outside their region,” he says, “but we were proud to host Columbia’s representatives here in our Pavilion.”

This aggressive advocacy is all part of the job, according to Talarico. “I owe it to these families to give them an extra advantage,” he says. He strives to provide this competitive edge by ensuring that each element of the curriculum is the sharpest possible. “We are very deliberate about our roll out [of programs]. We hold back until we have it right.”

JSerra’s esteemed Professional Magnet program is a perfect example of the comprehensive, deliberate approach to a course of study. The Medical and Business Magnet programs were the first of their kind in the country and both have been overwhelming success stories. The Engineering and Law Magnet programs are in development now and Talarico promises that both will meet the same high standards and provide the same intensive hands-on experience that the initial programs have provided. Talarico measures success not only through test scores and college admissions, but also through individual results. One such “result” is Daniele Perazzo. As a first-year Medical Magnet student, Daniele interned with a local doctor who referred him to a subsequent internship with a neurosurgeon. With these contacts, Daniele was able to gain assistance with his admission to Yale University. These student-by-student success stories drive JSerra’s administration to “take the next step…or three,” according to Talarico.

The latest programs instituted at JSerra are no less ambitious. The Mandarin Chinese language courses are up and running and have been well-received. A fully-developed comprehensive online school has provided a variety of options—all of which take advantage of JSerra’s extensive resources. The program can serve as an alternative to home school or a school-away-from-home for elite athletes or other students who travel. A student can enroll as an online-only student or a hybrid. Full-time campus students can also use the online materials for remediation or enrichment. JSerra’s first-ever Study Abroad program debuts this summer with a three-week intensive course in Florence. The program will focus on culture, language and history and will be led by JSerra faculty.

Full-time Athletic Director Dave Lawn joined the team this year to oversee JSerra’s 22 sports teams, including Coach Brett Kay’s baseball team. Kay’s academic athletes have earned more NCAA Division I scholarships than any other program in OC. Stand-out pitcher Austin Hedges even signed with the Padres right out of high school. Cross Country Coach Martin Dugard still had time to defend a state championship, even after co-writing a New York Times Best Selling novel with Bill O’Reilly!

As if the magnet programs, exemplary college admissions record, stellar faculty, online school and impressive athletic department weren’t enough, Talarico off-handedly remarks, “Did I mention our music department? Our choir sung for the Pope last year at St. Peter’s Basilica and has been invited to sing at Carnegie Hall this April.”

JSERRA CATHOLIC HIGH SCHOOL
26351 Junipero Serra Road • San Juan Capistrano
949.493.9307
www.jserra.org

Keeping Your Family Health
By Shelley T. Hudson

Whether you’re a sleepy mom with a coughing toddler, an aching weekend warrior or you’re just due for a routine exam, Ross Medical Associates is your family’s healthcare solution 365 days a year. This all-encompassing medical center incorporates the personalized attention of a family practice and the state-of-the art equipment and extended hours of a hospital emergency room. Ross Medical’s comprehensive approach to healthcare services facilitates an open line of communication between clinician and patient at an unparalleled level of access and convenience. All four locations in South Orange County are at your service every day of the year, and each has a small in-house pharmacy and laboratory as well as on-site radiology.

Ross physician and partner Dr. Karl Gebhard describes the practice as a “modern approach to family medicine and disease prevention.” “We provide the whole spectrum of medical care,” he continues, “from broken bones to hypertension.” Dr. Gebhard points to Ross’s recent administration of the whooping cough vaccine to hundreds of school children as an example of how many local residents first learn about Ross. Students come in for a vaccine or physical, and parents are impressed with the quality of care and overall experience.

The San Juan Capistrano facility is the latest addition to the group, which was founded by the late Dr. T.A. Ross. The core staff of physicians, including Dr. Gebhard, Dr. Andrew Klein and Dr. Monina Geda recently brought Dr. Lizander Pandy on board to complete its group of providers. Dr. Pandy is board certified in Family Medicine and also has a Sports Medicine Fellowship.

Community-Oriented
Ross Medical Associates looks to expand its reach within South Orange County as well. The offices continue to provide sports physicals to student athletes free of charge as part of an ongoing community outreach. In fact, Dr. Gebhard was approached recently by a bike and board shop owner about sports physicals for his skateboarding team and the doctor gladly obliged. “This is how we see growth within a practice,” remarks Dr. Gebhard, “It seems that once a patient receives treatment from Ross, we see the rest of the family soon after.”

Maintaining a reputation as a reliable community resource is a key component to the Ross philosophy. Sponsoring local events like the Swallows Day Parade and partnering with charitable organizations for food drives has helped to perpetuate Dr. T.A. Ross’s mission: to provide high quality healthcare to the community at large where and when it is needed.

Grandkids to Grandparents
Dr. Gebhard says his patients range in age “from one to 100,” and come to his office for every type of treatment. Since all four locations share electronic records, a patient can expect the same high standard of care at all Ross Medical facilities. Each treatment room is equipped with a computer, so every aspect of a patient’s medical history can be recorded and promptly accessed. Routine testing and follow-up treatments can be tracked and monitored, and chronic conditions like hypertension and diabetes can be more easily managed with this precise type of quality control.

One Stop Care
With the convenience of an in-house pharmacy, laboratory and X-ray imaging, Ross Medical Associates is literally a one-stop shop for all things healthcare. Dr. Gebhard shared a story about a family for which he treated all three kids for earaches. Their exhausted mother was very grateful to have prescriptions dispensed on the spot, rather than having to face a long pharmacy line. Another young patient came to Dr. Gebhard complaining of a sprained ankle. After an X-ray indicated a fracture, the patient was fitted with a cast and was soon on her way. A little boy with a significant cut on his head from a scooter accident was stitched up and ready to ride again…all without the excruciating wait time at a hospital emergency room.

Ross Medical Associates: Solving life’s little problems–one headache, broken arm and cholesterol check at a time. With Ross’s four locations and extended evening, weekend and even holiday hours, easy access to high quality medical services is just minutes away.

Capistrano Toyota, A Hogan Family Tradition
By Shelley T. Hudson

2011 has been a banner year for Roger Hogan, Sr., owner of Capistrano Toyota, and 2012 looks to be even bigger. His family is growing early next year, so he’ll have two more grandchildren to include in his familiar “Oh, Baby! Where Great Deals are Born Every Day” ad campaign. Hogan’s dealership is heading toward a significant expansion, and he’s beaming with excitement about Capo Toyota’s partnerships with the CARE Foundation, the Ocean Institute and a host of other important local charities and organizations.

For every car sold in October, Capistrano Toyota promised to donate $100 toward breast cancer research. By Halloween, a whopping $43,600 in donations had been generated and Hogan couldn’t be happier. Also benefitting from Capo Toyota’s generosity is the CARE Foundation, which supports Capistrano Unified Schools. A donated Prius was raffled off in October for CARE (the second one this year!) at the “Taste for Education” event. Hogan says he’s been impressed with the foundation’s volunteers, who “give hundreds of hours of their own time” in the name of local children.

He also trumpets the efforts of Dana Point’s Ocean Institute, which educates over 100,000 students each year about marine science and maritime history in hands-on labs. Capo Toyota recently presented its third Prius to the Ocean Institute as part of the “Million Dollar Home Giveaway” fundraiser.

Sharing his success with those who surround him seems to be Hogan’s favorite habit. He’s especially animated when discussing his family. “They’re my reason to keep this going,” he says, referring to the close-knit clan. “It’s a rarity when a parent gets to share not only his own success, but to share in the success of his sons. My sons have taken our business to a whole different level.”

Hogan credits the camaraderie of his loyal staffers—including many family members—with the dealership’s reputation for customer service excellence. Capistrano Toyota is one of only a few local dealerships that is still family-owned and Hogan is convinced that this “family business” atmosphere makes a difference to buyers throughout the process of purchasing a new vehicle. “One can never undervalue customer service,” he asserts, “and it’s more important than ever now that customers have so many options. They just deserve a good experience.”

As exciting as this year has been for Capo Toyota, 2012 looks to be even bigger. The dealership is planning a major expansion in April, when the showroom and service operation will have an additional two acres of breathing room. Capistrano Toyota will take over the adjacent property and have an opportunity to provide even more choices for customers. Hogan describes the renovation as “a move out of necessity” and is looking forward to providing even better customer service, a wider selection of new and pre-owned vehicles and a quicker turnaround time in the service department.

A “green” showroom is planned as one of the changes that will come with the larger dealership. With Toyota’s rollout of several new Prius models, the timing is ideal. Capo Toyota has already seen a surge in interest for these eco-friendly poster-cars with the release this Fall of the Prius v. The highly-anticipated plug-in version is expected to arrive in the beginning of 2012—you can even pre-register online at www.capovalleytoyota.com. The Prius c model will be smaller, lighter, sportier and more affordable- making it a great fit for the younger market. This latest incarnation is rumored to boast even higher gas mileage than current Prius models, which is—gasp!—50 MPG.

33395 Camino Capistrano
San Juan Capistrano
877.857.0134
www.CapistranoToyotaScion.com

St. Anne Preschool
By Shelley T. Hudson

One institution that may make the decision for your child’s preschool through 8th grade education a little easier is St. Anne School in Laguna Niguel. It’s premium academic experience with equal emphasis on all aspects of a child’s development—cognitive, social, emotional and spiritual—demonstrates a well-rounded approach to addressing the needs of the whole child. By providing family-friendly flexibility, a variety of extra-curricular activities, state-of-the-art technology and competitive pricing, St. Anne proves to be an exceptional value as well.

Head of St. Anne School Randy Adams and Preschool Director Diane Banker describe their programs as progressive and dynamic. Banker is enthusiastic when outlining the fully-accredited preschool program. Its mission is to provide a “developmentally appropriate” course of learning that addresses a child’s individual needs. The preschool environment is designed to be equally academic and social, with an emphasis on the teacher-child relationship. “St. Anne Preschool is a happy place where children know they are loved and respected,” says Banker.

A variety of scheduling options are available at St. Anne. The five-day preschool program “provides continuity and exposure to the full spectrum of programs,” says Banker, “but we offer two-day and three-day programs as well,” to optimize flexibility for parents. St. Anne even has a drop-in option for parents who want to add days to their child’s schedule. The 92% retention rate from preschool to kindergarten suggests that Banker’s team has created a successful formula that has struck a positive chord with parents.

Philosophy:
St. Anne Preschool provides a warm, nurturing and loving environment that focuses on the whole child. The concept of learning by doing, by exploration and through hands on experience are fundamental to its mission. Banker believes that children are natural learners and the best way to teach them is to build on play and their natural learning styles.

Curriculum:
The preschool offers a high-quality developmentally appropriate program for children ages 2.9 to 6 years of age. The program implements a curriculum that is consistent with the school’s goals for children and incorporates concepts and skills to promote development and learning. The daily schedule provides opportunities for children to learn individually and in groups according to their developmental needs and interests. The school provides the kind of variety and stimulation children need throughout the areas of language, math, science, art, music, drama and motor skills. Preschoolers also have fun, hands-on extra-curricular choices in cooking, art, yoga, Spanish and jewelry making that are tailored toward thirsty, young minds. Although St. Anne welcomes students of all faiths, the Catholic fundamentals of character-based religious education are also an integral part of the curriculum.

Technology:
Adams cites St. Anne’s implementation of the latest technology for educational institutions as a competitive edge. Everything from class assignments to lunch menus can be readily accessed online. Adams plans to expand the use of this invaluable tool in the coming years as an extension of St. Anne’s “partnership with parents.” In preschool classrooms, computers are introduced at age appropriate levels as an educational tool for developing core skills.

Day Care:
Working parents also get a helping hand with St. Anne’s on-campus Day Care facility. The option to drop kids off as early as 7 a.m. and pick them up as late as 6 p.m. offers parents a convenient and seamless transition along with the peace of mind that their child is in a safe environment. With drop-in, part-time and full-time options available, parents have the flexibility of utilizing the service to suit their schedules. In addition to supervised activities and play, the Day Care Program offers assistance with homework, allowing children to maximize their extended time on campus.

Open House:
St. Anne School’s Admissions Open House is Thursday, January 19th from 9 to 11 a.m. For a private tour and for more information about St. Anne, please call 949.276.6783.

St. Anne School
32451 Bear Brand Road
Laguna Niguel
949.276.6700
www.st-anne.org

Mercedes of Laguna Niguel

It’s an exciting time at Mercedes-Benz of Laguna Niguel. The dealership has come a long way since its early days as Mission Imports nearly 40 years ago. Since then, Mercedes-Benz of Laguna Niguel has been nationally recognized for its growing sales volume, outstanding customer service and their exceptional parts department which has all led to them receiving some of the highest ratings in customer satisfaction among Mercedes-Benz dealerships in the Nation. And now with a multi-million dollar renovation & a ton of new models on the way, the best is yet to come.

Established in August 1973 as Mission Imports, the dealership is privately owned by the Pingree Family, who are also members of the Laguna Niguel community. To accommodate their steady growth, the business was re-located from Mission Viejo to Laguna Niguel in 1998 on an expansive 22-acre property, making Mercedes-Benz of Laguna Niguel one of the largest Mercedes-Benz dealerships in Southern California. The dealership includes 100 bays in their service department, as well as over 200 pre-owned vehicles available and hundreds of new vehicles in inventory.

In a continued effort to differentiate themselves from other Mercedes-Benz dealerships in the area, a one-of-a-kind dedicated Pre-Owned facility was added to the property in December 2003 as well as a Sprinter Van commercial vehicle franchise in April 2010 which includes sales, service, and customization. In July of this year, Mercedes-Benz of Laguna Niguel also became an official smart car center.

In order to accommodate their continued growth, Mercedes-Benz of Laguna Niguel invested millions to give their facility a facelift. The investment added over 3,000 square feet of showroom space for the exclusive Certified AMG Performance Center (one of only a handful in the country), a complete overhaul of the service department, remodeled parts and accessories boutique, a new 5-Star Guest Lounge featuring complimentary Starbucks coffee, complimentary Wi-Fi access, real-time video of the service department at work, and a Junior Star Lounge Kid’s area. Pat Bolter, General Manager at Mercedes-Benz of Laguna Niguel, explained that “The overall design theme and décor was inspired by the German ‘Autohaus’ concept – contemporary, modern, open, light and airy. Extremely clean and simple, here the cars are the stars.” The renovation and expansion project took nearly nine months, wrapping up in July 2011.

The renovation and expansion comes just in time as all-new models are arriving. Mercedes-Benz USA calls their 2012 vehicles the freshest line of product of any luxury automobile make. The 2012 CLS-Class 4-door coupe, released in June 2011, features a twin-turbo V-8 engine and beautiful sport-body styling. The 2012 SLK-Class Roadster, also released in June, features an all-new bold body design and strong 3.5L V6 engine. New to the market is the 2012 C-Class Coupe. This sleek and sporty vehicle is based off the successful C-Class sedan and comes in several variants. In addition, the 2012 M-Class 5-passenger SUV, to be released this month, boasts an advanced gasoline and clean diesel engine that combines responsive performance with responsive efficiency.

The launch of the new 2012 Mercedes-Benz models, the beautifully renovated showroom and the continued drive to improve their position in the Southern California market are not the only reason why their clients have given them some of the highest ratings in customer satisfaction in the country. Their commitment to provide their clients “5-Star Service at One Star Drive” has been engrained in every aspect of their business… from their award-winning service department that promises a “Zero-Wait” guarantee to their inventory of 200 complimentary Mercedes-Benz courtesy vehicles available when your vehicle is being serviced and complimentary car washes.

One Star Drive, Laguna Niguel | 949.347.3700 | www.mblaguna.com

Paradise Automotive Group
By Shelley T. Hudson

Paradise Found
When Boston native John Paradise (yes, that’s his real name) packed up his family and moved West 13 years ago, he had hopes of getting a foot in the door of the car business. His wife had family in SoCal, so he figured he might as well sell cars in short sleeves rather than suffer the blistering chill of East Coast winters. A serendipitous meeting on a baseball field gave him just the traction he needed to shape his vision.

That chance meeting was a conversation with Family Toyota’s Marc Spizzirri. Marc offered John a management position with his dealership and from that day forward a lasting bond and mentorship was formed. John’s five-year tenure at Family Toyota (the dealership was sold in 2007) helped him develop the business ethics and management style he brings to his own venture, Paradise Automotive Group.

John applied Spizzirri’s commitment to community and non-aggressive approach to selling cars and brought eight key players along from Family Toyota. What started as a side business for John has become the fulfillment of his dream.

In April of this year, doors opened at Paradise Automotive Group in San Juan Capistrano with the help of landlord Scott Looney, who John credits for making it all come together at this location. Paradise has positioned his business in the marketplace as a discount dealership and promises prices “as close to wholesale as possible.” His offer of affordable luxury is backed up by his impeccable reputation and his ability to consistently price vehicles lower than area franchise dealers. Customers come to the negotiating table armed with information and research, and Paradise answers with transparency and extensive research of his own. He estimates that 70% of his revenue is repeat and referral business, so he strives to get the right customer to the right car every time. The high volume and quick turnover has supported his business model and led to early success for John and his crew and hundreds of happy drivers in Orange County.

John Paradise’s “What can I do for you?” philosophy extends to the local community as well. As a San Clemente resident, husband of a teacher, and father of two, he feels it’s important to invest in the community’s future. He does that by way of area schools. Paradise Automotive has donated cars, sponsored teams and tournaments for Dana Hills, JSerra and San Juan Hills schools, to name just a few.

Service You Deserve
Paradise Automotive’s affiliation with adjacent business Avery Automotive has created the perfect synergy of product and service. Avery’s Jeff Cathcart and Teera Saivichit joined forces last year to offer the finest in automotive repair and maintenance together under one roof. Every vehicle for sale at Paradise is made ship-shape by Avery’s ASE-certified master technicians before making its way on to the dealership lot. With the loyal following of existing customers and the influx of business from Paradise, Avery Automotive has had a packed house from the start. After only three weeks in business, Jeff and Teera had to make room for additional racks to accommodate the increased demand. Their staff of master technicians, led by Service Advisor Jay Amado, services “any make, any model, any time.” The spotless service bays and comfortable waiting area—complete with coffee bar, wi-fi service and plasma TVs—make the experience even better.

Jeff, Teera and Jay were all alumni of Family Toyota’s service department, and they each brought a similar customer service philosophy to the new venture. They pride their department on close attention to detail and routinely notice minor issues with a vehicle and take care of them on the spot. Avery never charges for a vehicle diagnosis, and the “all data” system of transparency lets customers know what they’re getting for their money. Winning a customer’s confidence through this level of dedication has been the cornerstone of Avery Automotive’s success. The loaves of banana bread, plates of cookies and pile of thank-you notes are a testimony to customer satisfaction. “I’ll give you my whole client list,” Jeff says, “and I don’t think you’d find an unhappy customer.”

PARADISE AUTOMOTIVE GROUP
32592 Valle RD. • San Juan Capistrano • 949.347.2522 • jparadise.com

Active Culture
By Shelley T. Hudson

In a restored 1920’s Spanish building on South Coast Highway, Faye Clapp and her sister-in-law Jennifer Clapp fulfilled their dream of opening a café that focuses on organic natural foods. Faye and Jennifer named the business “Active Culture” both as a reference to the vibrant, bustling community of Laguna Beach and as a nod to one of their specialty items.

The women worked with well-known local architect Anders Lasater to restore the historic site to its original glory. The group took advantage of the city’s “Open for Business” initiative to get the project going. The year-long process was worth the wait and according to Faye, “the response from the community has been overwhelming.”

Active Culture’s mostly organic menu answers the demand for a healthy, quick, delicious alternative to the fast food joints and sandwich shops that dominate the local landscape. Faye’s enthusiasm for fresh, natural ingredients and healthy cooking is reflected in the extensive and varied menu. Her commitment to eco-consciousness is practiced right down to the spoon as well. Most of the disposable items are made from recycled materials and the plastic utensils are made from a corn starch compound….so you have many reasons to feel good about your meal.

Active Culture opens early for breakfast, which is great news for surfers and morning walkers. The breakfast bowls are an ideal start to a productive day. The “Acai Bowl,” packed with Greek yogurt, acai, organic granola, flaxseed, banana and berries is one of the most popular. Fresh bagels served open-faced with almond butter and bananas or cream cheese and avocado are also perfect combinations of healthy fats and muscle-building protein…and they’re scrumptious.

A hit for lunch and dinner, Active Culture’s rice bowls are offered in a ton of interesting combinations. The “Laguna Beach Bowl” has a base of organic brown rice, goat cheese, prosciutto, apples, dates and fresh herbs. The best seller, Faye says, is the “Whole Bowl,” which features a secret vegan sauce. Wrap versions of the bowls are also available, in organic tortillas, of course.

Faye is especially proud of their unique take on an old favorite—the smoothie. All smoothies are non-dairy and have a frozen coconut base. The “Chocolate Bliss,” made with almond milk, and the “Naked Coconut” are local stand-outs. Even the coffee is distinctive at Active Culture. Only organic, fair-trade Kean Coffee is served here, and the droves of morning devotees are a testament to the difference!

With ten frozen yogurt options and over thirty toppings, your favorite combo is only limited by your imagination. The half-organic yogurts are primarily non-fat (also available in no-sugar and non-dairy varieties), all with the important live and active cultures that make frozen yogurt a healthy snack or dessert. The frozen yogurt is self-serve, so you can enjoy as much or as little as you like.

Faye attributes the success of Active Culture to overwhelming community support. She’s proud to have earned the loyalty of so many “regulars” since she and her partner opened the doors in November. Faye is also grateful for the droves of tourists who stumble in from the local galleries and beaches in search of quintessential “Southern California.”

Check out Active Culture on your next summer stroll and enjoy a delicious, hearty meal or frozen yogurt. Take in an art exhibit, bask in the warm sun, gaze out at the ocean view…and enjoy!

Active Culture: 1006 S. Coast Hwy in Laguna Beach Corner of Anita and PCH 949.715.5188

Saddleback Memorial Medical Center: The Future of Good Health
By Shelley T. Hudson

At Saddleback Memorial Hospital, your paper chart is history. Just last month, the hospital said goodbye to bulky, handwritten records and opened the door to innovation that minimizes errors and maximizes patient care. Its new electronic medical records program allows physicians, nurses and hospital staff to have immediate, secure access to each patient’s diagnosis, test results, imaging and history – all at the touch of a button.

The process that started at the Laguna Hills facility in 2006 has already streamlined access to patients’ records for doctors and other clinicians. A massive behind-the-scenes effort laid the groundwork for the transition from paper records to electronic ones. Hospital facilities were modified to accommodate additional computer equipment, air conditioning units and a sophisticated back-up system. Each patient’s paper record—”the chart,” as we more commonly know it—was digitized, including notes, x-rays, scans, test results, diagnoses and treatments. This overhaul puts Saddleback and all other MemorialCare hospitals at the forefront of medical technological advancements. Only 10% of hospitals in the country have made the change to paperless record keeping. In fact, MemorialCare was recently recognized in the Top 100 Integrated Healthcare Networks for 2011 for its timely and comprehensive transition.

With all MemorialCare facilities now up and running with the electronic medical records system, patients can travel freely between locations with the assurance that their medical information is accessible and in one place. Saddleback Memorial’s Hospital Administrator, Tony Struthers, says that implementing the system provides “a better framework for decision making,” and that “information in the hands of a decision maker in a timely manner will lead to better outcomes.”

Struthers explains that until the new system was put into place, a doctor’s typical day usually started with tracking down each patient’s chart before going on daily rounds. Within each paper record were handwritten notes from any number of clinicians and each section of the chart was updated separately. The doctor would have to scour through notes before visiting with a patient and then document the visit before moving on to the next patient. With the information easily accessible and contained, a doctor’s time can be more focused on care and treatment. Now that the data is available electronically, the physician can securely review a patient’s chart from anywhere—even an iPad or smartphone—and have the ability to make updates on the spot.

Since physicians can quickly consult with specialists through the electronic system, waiting hours, days or weeks for multiple doctors to confer is a thing of the past. Clinicians in separate locations can collaborate and develop patient treatment plans without delay. The electronic record virtually eliminates redundancy in testing, resulting in less hassle and expense for both patients and insurance providers. A built-in warning system also alerts clinicians to possible drug interactions, allergies, pre-existing conditions and other potential complications, providing an additional safety net for providers and patients.

The next phase of the transformation is integrating area physicians, Struthers explains. As it stands, when a patient comes to Saddleback Memorial’s Emergency Department, the treating physician can email the ER records to the patient’s family doctor for follow up. With wider integrations of private medical practices into the system, that step will also be eliminated. Saddleback Memorial’s satellite branches are a step ahead of this curve. The San Clemente Family Medicine office of Dr. Candace Basich and Dr. Amber Pashon and the practice of Dr. Lowell Kleinman, both in Talega, are already online with the MemorialCare electronic medical records system. Now that’s universal healthcare.

In addition to the “greening” of patient records, which significantly reduces paper consumption, Saddleback is working diligently to make additional environmentally responsible changes across the board. The hospital has eliminated landfill-dominating styrofoam products from the Dietary Department, which includes the hospital’s cafeteria and patient meal services. A new pilot project coordinated with local waste management services directs all food waste to a compost facility instead of a landfill. This effort not only considerably lowers the hospital’s cost of trash removal, it just makes good sense.

www.memorialcare.org

Allen Family Automotive Group
By Shelley T. Hudson

During the month of May, the Allen Family Automotive Group is celebrating its 64th anniversary. When Stanley Allen opened his dealership in Laguna Beach in 1947, he couldn’t have imagined the population explosion the sleepy little beach town and the surrounding areas would experience in the coming decades.

Stanley Allen spent 25 years in Laguna Beach raising his family in South Orange County and getting to know the people in the community. When his son, Dennis, joined the business and initiated a move to Laguna Niguel, the reaction was mixed. Laguna Niguel was considered a no man’s land in the early ’70’s, boasting not much beyond orange groves and a freeway exit. Dennis’ vision proved to be a good one, and shortly thereafter, Allen added GMC to its Oldsmobile and Cadillac product lines.

This year, Allen Automotive celebrates nearly 40 years in Laguna Niguel and operates with the same principles on which Stanley Allen built his reputation. His grandsons have all taken a turn at the helm; Scott and Mitch ran the dealership for many years before turning over General Manager duties to younger brother Cliff. Nephew Cameron has joined ranks in the Internet Department, leading the fourth generation of Allens into the next decade.

Although Cliff Allen is busy with a young family, including sons Mason and Cooper and one-month-old baby Chloe, he can rest easy—professionally, at least! The management team at Allen has hundreds of years of combined experience with the company—many started careers with Dennis Allen in the 1970’s. This level of dedication and loyalty is almost unheard of in the ever-changing auto industry.

“The backbone of our dealership is community involvement,” says Cliff Allen. He lists Dana Hills High, Mission Viejo High, JSerra, San Clemente High and Vista del Mar Elementary, as just some of the schools the dealership supports, along with many area sports teams. These efforts haven’t gone unnoticed. Allen was recently named Laguna Niguel’s “2010 Outstanding Business of the Year” and adds this honor to many other accolades, including OC Business Journal’s “Family-Owned Business of the Year.”

Allen has demonstrated a commitment to its brands as well, selling both Cadillac and GMC for decades. Cadillac, a luxury brand since inception, has developed into a performance name, with its CTS line and the V-Series. Allen has been one of the top Cadillac retailers for many years and has enjoyed success with the popularity of the Escalade and the newer fuel-efficient models like the SRX. GMC’s offering of mid-size and compact SUVs has also answered a call in the marketplace, being called “standards of industry” for their competitive fuel-efficiency.

The Allen Group expanded its family of brands in 2006 with the addition of Hyundai. Known previously in the market as a budget brand, Hyundai’s growth and improved design in recent years impressed the Allen family. The global development of Hyundai and its emphasis on quality and performance have made it attractive to consumers. When the Hyundai Genesis was named the 2009 North American Car of the Year, auto enthusiasts were intrigued. As awareness and excitement grew among industry insiders, so did the interest of the consumer. Now Allen is the fastest growing Hyundai dealership in the West. The roll-out of the highly anticipated 2011 Sonata has kept the push going. This mid-level sedan is sweeping up awards and winning over drivers at all levels.

The motto at Allen Family Automotive is “our family serving your family for over 60 years.” The commitment to the people in their local community backs up this promise. GM has awarded Allen the “Positive Impact Award for Service” for four consecutive years—an accomplishment no other dealer in the Western Region has achieved.

“The Allen Advantage” is the dealership’s promise to its customers and community. Come in and experience “The Allen Advantage” and help Allen Automotive celebrate its 64th year in business.

The Allen Advantage:
Consistent Excellence • Customer Care • Competitive Pricing • Customer Retention • Community Service • Commitment to Values

Allen Family Automotive Group
28332 Camino Capistrano • Laguna Niguel, CA • 949.485.3700 • AllenAutos.com

A CUT ABOVE: The Beveled Edge celebrating 25 years in business
By Shelly T. Hudson

In 2011, you might be hard-pressed to identify an industry that’s been relatively unchanged by technology in the last century. A shining example of how expert craftsmanship and old-fashioned customer care still make all the difference, however, is Norton and Vicki Canterbury’s art glass studio, The Beveled Edge. As many “mom and pop shops” have made way for superstores and big box warehouse chains, The Beveled Edge operates in much the same way as they did in 1986—all custom, all hand-crafted.

Fresh out of the Marine Corps in 1983, Norton took an apprentice position at a stained glass overlay franchise to make ends meet. Three years later, he opened his first studio. Since then, Norton has occupied locations in both San Clemente and San Juan Capistrano, with the Canterbury’s settling the business in Laguna Niguel in 2000- where it’s still going strong.

What’s the secret behind The Beveled Edge’s 25 years as a successful, family-owned business? It’s actually no secret at all. Norton and Vicki personally work with each and every customer, guaranteeing their workmanship for a lifetime. When customers approach the Canterburys with a project, the wheels are set in motion for the creation of a one-of-a-kind, fully-custom art piece. While the Beveled Edge specializes in traffic-stopping entry doors, they also design and install elaborate windows, cabinet doors, shower systems and table tops. Each piece of glass is completely hand-crafted.

The design process is collaborative every step of the way. Once Norton and his customer formulate a concept, Vicki creates a full-scale template of the design. After the final design and color scheme are approved, the project is fabricated right at the shop. With 140 years of combined experience among the crew, precision craftsmanship is the standard. The Beveled Edge’s customers enjoy knowing that they are working with the owners of the business directly and that their projects are executed with expertise from conceptualization to installation.

Although most of The Beveled Edge’s business is residential—and from satisfied repeat customers—the Canterburys work frequently with designers and local businesses. Their sophisticated stained glass installations are displayed throughout the area and stunning examples can be seen at the Dana Point City Council offices and JSerra High School’s chapel.

An entryway designed and installed by The Beveled Edge sets a home apart from the rest of the neighborhood, providing distinctive curb appeal and a beautiful exterior focal point. Many larger homes have dark, uninteresting foyers and front entries. The Beveled Edge’s leaded glass designs offer style and flair, allowing natural light to flood the space.

Norton says that the majority of his residential entry projects utilize the homeowner’s existing door(s), translating into an eco-friendly, cost-effective solution. The Beveled Edge will transform any door—even metal and fiberglass doors primarily used in new construction—into functional works of art. In fact, many doors are designed utilizing an existing motif from the home that’s incorporated into the pattern. For example, the curves of a favorite iron table or the geometric shapes of an art deco chandelier may provide the inspiration for the final product. One customer even surprised her golf aficionado husband with a stained glass version of himself on the fairway!

By all accounts, Norton Canterbury is a lucky man. This year, he celebrates 30 years of marriage with Vicki and 25 years in business with The Beveled Edge. He has made his home in Laguna Niguel since 1986 with his wife and three children: Jaime, a professional distance runner residing in Arizona, Jeremy, a senior art degree candidate at UCSB and Paige, a sophomore and track athlete at Dana Hills High School. While many of us might consider slowing down after 25 years, Norton is as eager and enthusiastic about his business as ever. Maybe that’s his edge.

“The Beveled Edge’s creative talent and superior craftsmanship were spectacular at enhancing the beauty of our home’s entryway. The final product improved the look of our entry by 1000%. The full-scale template of the new door and windows was extremely helpful in visualizing the final design. Norton & Vicki are both congenial and a pleasure to work with. We congratulate them on their 25 years in business.” —Tom and Trishia Wood, Laguna Beach

27931 Cabot Road, Suite B • Laguna Niguel • 949.582.1035
TheBeveledEdge.com